The folks over at FTD blew it for me this Valentines Day. They managed to charge my credit card, but the flowers never showed. Nancy and I had a good laugh about it and wondered how such a mishap might affect a shakier relationship. I’m considering calling FTD and telling them that their mistake has me sleeping in the garage and fending off costly divorce proceedings. Just for fun.
In the end, the FTD fiasco meant very little and we enjoyed a great dinner at Town Hall in SF. . . but FTD, you still suck!
Update: when it comes to cataloging FTD suckitude, the blogosphere delivers.
Update 2 (02/16/07): FTD is trying to kiss and make up — but what, no flowers?
Dear Valued Customer [nothing warms me up like an oddly-spaced generic greeting! – CD]
We regret to inform you that we were unable to fulfill your order for delivery on Feb 14.
We sincerely apologize for any inconvenience that this may have caused and we will be issuing a full refund of all charges made to your credit card as a result of your order.
In response to this issue, by clicking through the following link [link redacted] you will be entitled to receive $15.00 off on all orders placed with FTD.com through May, 30, 2007.
Once again, we sincerely apologize for any inconvenience.
FTD.COM.
Customer Service
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