I’m running a little activity at work tomorrow where I need to allow several remote people to show demos (mostly web-based and likely on Firefox) on a laptop hooked into a projector in a conference room full of people watching the demos. This sounds like a job made for WebEx, right? I hadn’t used it in a while and thought maybe it was a good idea.
Wrong. Bad idea.
After messing around with WebEx for two hours and getting absolutely nowhere (on a 1.8 ghz machine with 1GB RAM), I gave up. I tried starting WebEx in Firefox (it worked, but my colleague couldn’t join the meeting, Firefox stopped responding, and I had to kill the Firefox process), then tried starting WebEx in IE (where it insisted that install an ActiveX control — yuck — and froze my machine). It broke in lots of different ways, and I had to reboot my normally quite stable XP machine.
I decided to give the RealVNC Free Edition a try. Within about five minutes, a colleague across the Internet was remote controlling my laptop (through a couple of layers of NAT). Easy, easy, easy. The only downside is that the sharing is one-to-one, but that’s all I really needed in this case (since the projector will handle the one-to-many sharing).
It looks like WebEx just isn’t particularly Firefox-friendly ( James Governor suggests MS Live Meeting instead of WebEx if you’re using Firefox). If you search for Firefox in the WebEx Knowledge Base, though, you’ll find a page (Article ID WBX21942 — can’t figure out their URL scheme to link to it properly!) that says you just need to download the “Meeting Manager Installer for Netscape Navigator” and install the Firefox User Agent Switcher and tell Firefox to announce itself as Netscape 4.8. Maybe I’ll give that a try the next time I use WebEx — if I ever use it again.