Over the weekend, in getting ready for my trip Bangalore (via London, where I sit now with a long layover), I decided to download some episodes of “The Office” from the iTunes video store. I downloaded a few hours worth of video, dutifully paying for the video using the account I’ve used for all my iTunes purchases in the past.
After settling into my seat for the 10 hour flight to London, I booted up my laptop, ready to enjoy the videos I had downloaded and presumably paid for. Imagine my horror when I clicked “play” on the first episode and got this screen:
Of course, you have to be connected to the Internet to authorize, so I was out of luck for my whole flight.
Apple, you suck. (At the very least, build the authorization step into the download process — aren’t you known for obsessive user focus?)