My field notes

30 Oct

I spend quite a lot of time reading and linking disparate ideas together in the general course of my work, often when I’m trying to put something together — a blog post, a presentation, or an email about something I’m working on. Not all of the material is available on the Internet, so I have to manually input or scan quotes. I do my best to go to the best source for whatever I’m working on, not just the easiest one to get digitally. In the course of putting my “optimizing for developer happiness” keynote at Railsconf, for example, I:

I’m always looking for new ways to share the information I pull together, and I’ve tried all sorts of approaches over the years: Moleskine notebooks, Devonthink (one of Steven Johnson’s favorites), Evernote, assiduous note-taking on a Kindle (if you do the same, be sure to read this from Fred), and pinboard, just to name a few. Most of that ends up in my own private archives, and even when you share something via a service like pinboard, you’re assuming there’s a URL to link to (which there wasn’t in the case of Drucker’s Concept of the Corporation, which blew my mind in how prescient it was.)

I use Twitter a lot, but don’t find it very useful as a place to keep snippets while I’m working on something. On my blog, I’m a little old-fashioned and mostly like to write fully-formed pieces when I do write, so it’s more of a place for introducing relatively complete ideas. I felt like I could use something in the middle to keep the dribs and drabs along the way and get some (hopefully) interesting things on the Internet in the process, so I’m giving Tumblr a try.

I’m calling my tumblog my “field notes.” If you look at the wikipedia page for “fieldnotes” (one word), you’ll see one definition of the term:

Emerson (1995) defines fieldnotes in ethnography (a term referring generally to descriptive writing in anthropology, and also to subfield of sociology) as ‘accounts describing experiences and observations the researcher has made while participating in an intense and involved manner’.

That describes the spirit pretty well. So, we’ll see how this goes (some music might also slip in there now and then). Follow me if you’re interested. (here’s an RSS feed)

Finding your courage

8 Oct

At Hello Etsy in Berlin a few weeks ago, I gave a talk titled “Finding Your Courage.” It was a different subject than what I’m accustomed to talking about and is probably the most personal talk I’ve given, with little glimpses into my background that I don’t talk about much. I really enjoyed giving it, and I hope those of you who watch like it, too (there’s a baby photo of me in there, as you can see in the photo below).

One of the coolest things about the process of putting the talk together was how the Etsy community helped me along the way by telling their stories in the Etsy forums. The whole process was really satisfying all-around, and I thank the community for their help.

Here’s a link to the video from Livestream (and the slides are here.)

Chad Dickerson, HELLO ETSY Berlin, September 17 & 18, 2011

Making things, infinite games, and Fred Brooks

3 Sep

Caterina’s post “Make Things” is so awesome and spot-on. You should read it. Here’s a taste:

There are so many conferences these days, so many voluble, charismatic leaders, and so much noise. I talk to a lot of entrepreneurs in their 20s who are knowledgeable about the valuations various Y Combinator startups have attained, know the names of all the angel investors in the Valley, have in-depth knowledge of the Facebook diaspora and their doings, have opinions on various Zynga acquisitions, and know exactly how to get Andrew Mason on the line…it boggles the mind. These are good things to have in your tool kit. But I want to hear about things out there that they love. About loving the thing they’re building. There’s less of that.

I think part of what Caterina is saying is that pure focus on networking and IPOs and fundraising and valuations and acquisitions neglects the core sense of play that got most of us into this world in the first place.

This is something I was thinking about earlier this week, when I was talking with a team at Etsy about our mission and values and the importance of a sense of play came up. On that theme, I suggested that the folks in the room read James Carse’s Finite and Infinite Games: A Vision of Life as Play and Possibility (a book Caterina recommended to me years ago). I won’t summarize it here (that’s your second reading assignment of this post!) but you can cheat a little with Wikipedia:

In short, a finite game is played with the purpose of winning (thus ending the game), while an infinite game is played with the purpose of continuing the play.

The inside cover of the book gives you a little more flavor:

The rules of the finite game may not change; the rules of an infinite game must change.

Finite players play within boundaries; infinite players play with boundaries.

Finite players are serious; infinite games are playful.

A finite player plays to be powerful; an infinite player plays with strength.

A finite player consumes time; an infinite player generates time.

The finite player aims for eternal life; the infinite player aims for eternal birth.

(I see Etsy and the dynamics of the community that drive it as having strong characteristics of Carse’s “infinite game.” Running any good company is like an infinite game, which is why this Onion story is funny: “Corporation Reaches Goal, Shuts Down.” This may be the subject of another post.)

When I think about what motivates me and attracts me to companies and people in my life, it’s always been the same sense of joy in creation that Fred Brooks described so eloquently in The Mythical Man-Month, the joy that Caterina wants to hear from more entrepreneurs. Brooks’ book is primarily known for identifying and explaining the basic fallacies in project planning that give the book its name and a law named after Brooks. It’s rarely (if ever) credited as such, but I think it’s really a paean to creativity and the inherent problems encountered when trying to break what is essentially creative work and creative people into interchangeable functions and parts. It makes it all the more powerful that he wrote the excerpt below in 1974 (and led with it on page 7), long before most regular folks had even thought about computers, much less that making them work was even remotely creative (note the pinball machine and jukebox references!):

Why is programming fun? What delights may its practitioner expect as his reward?

First is the sheer joy of making things. As the child delights in his mud pie, so the adult enjoys building things, especially things of his own design. I think this delight must be an image of God’s delight in making things, a delight shown in the distinctness and newness of each leaf and each snowflake.

Second is the pleasure of making things that are useful to other people. Deep within, we want others to use our work and to find it helpful. In this respect the programming system is not essentially different from the child’s first clay pencil holder “for Daddy’s office.”

Third is the fascination of fashioning complex puzzle-like objects of interlocking moving parts and watching them work in subtle cycles, playing out the consequences of principles built in from the beginning. The programmed computer has all the fascination of the pinball machine or the jukebox mechanism, carried to the ultimate.

Fourth is the joy of always learning, which springs from the nonrepeating nature of the task. In one way or another the problem is ever new, and its solver learns something: sometimes practical, sometimes theoretical, and sometimes both.

Finally, there is the delight of working in such a tractable medium. The programmer, like the poet, works only slightly removed from pure thought-stuff. He builds his castles in the air, from air, creating by exertion of the imagination. Few media of creation are so flexible, so easy to polish and rework, so readily capable of realizing grand conceptual structures…

Yet the program construct, unlike the poet’s words, is real in the sense that it moves and works, producing visible outputs separately from the construct itself. It prints results, draws pictures, produces sounds, moves arms. The magic of myth and legend has come true in our time. One types the correct incantation on a keyboard, and a display screen comes to life, showing things that never were nor could be.

Programming then is fun because it gratifies creative longings built deep within us and delights sensibilities we have in common with all men.

I, along with Anil, am optimistic that we can make this mindset the default.

Keynote at Railsconf

20 May

I did a keynote at Railsconf yesterday entitled “Optimizing for developer happiness.” Huge thanks to Ben Scofield and Chad Fowler for the invite. It was a blast!

Below is the video and here are the slides on Slideshare.

I’ve got a longer post in me that builds on the themes in the talk — hoping to get that up in the next couple of weeks!

Update: just found a talk called “Optimize for Happiness” by Tom Preston-Werner (Github co-founder) about optimizing for happiness vs. money. Tom’s talk definitely pre-dated mine and looks at happiness from a somewhat different point-of-view. Definitely worth reading/watching.

The scourge of PowerPoint

9 Feb

Anyone who worked with me and others on putting the early hack days together at Yahoo! knows that one of the rallying cries was “No PowerPoint!” I’m pretty sure that the first invitation sent around inside Yahoo! back in 2005 said that explicitly, and presenters who started out with PowerPoints at those early hack days were enthusiastically booed. This theme continue to be reflected in future hack days, like the one we put together with Techcrunch just last year. The “No PowerPoint!” stance was a reflection of what I had seen or heard about in a number companies (not just Yahoo!) — seemingly endless twiddling with slide decks, with a disproportionate amount of energy devoted to aligning squares and choosing clip art. At its most pernicious, entire teams become obsessed with “the deck” and lose all sense about what they are actually trying to accomplish.

(And don’t get me wrong, I really love artfully-done PowerPoint or Keynote presentations. It’s absolutely possible and the best slide decks inspire and motivate.)

So, I particularly enjoyed this bit in Nokia CEO Stephen Elop’s remarkable “burning platform” memo:

At the lower-end price range, Chinese OEMs are cranking out a device much faster than, as one Nokia employee said only partially in jest, “the time that it takes us to polish a PowerPoint presentation.” They are fast, they are cheap, and they are challenging us.

“Only partially in jest.” Ouch.

(Thanks to @finitor for his tweet!)

How we manage development and operations at Etsy

5 Feb

I just found a new reason to love Quora: questions people ask can spur you to write about topics you’ve had kicking around in your head for some time. Such was the case with this one:

How does Etsy manage development and operations?
Etsy seems to have scaled far and fast, whilst continuing to add new features; how is all this managed – is there a strictly-defined process within which engineers operate, or is it a case of hiring clever people and letting them get on with it (Facebook-style)?

I posted my answer, and cross-posted it to the Etsy engineering blog, too.

“We have the same name” – introducing the Switchmen

29 Jan

Recently, I got an email with the subject, “We have the same name,” and it was signed (as you might guess) “Chad Dickerson.” This was my “Google Me” moment.

The other Chad Dickerson lives in Lexington, Kentucky and has a band called Switchmen. Chad handles guitar and vocals. You can find out all about them here:

As those bards from Australia once sang, It’s a long way to the top / if you wanna rock and roll.

Here’s wishing the Switchmen success, from one Chad Dickerson to another.

Unplugging

21 Dec

I’m headed out of town today and am planning to (mostly) unplug until January 10. I’m really, really looking forward to spending time with family, some quiet reflection/writing/guitar-playing, and lots of reading.

Why “mostly”? I have a feeling I’ll do things like fire up Netflix and upload photos from my travels to Flickr. I’m not planning to get anywhere close to Facebook, Twitter, or email.

So, see you online and elsewhere again on January 10! Happy holidays, everyone.

“A Word on Statistics,” by Wislawa Szymborska

4 Dec

I signed in to Etsy a little while ago to do some holiday shopping and browsing, and I paged through the “items you might like” automated recommendation module we have on our home page now. One of the recommendations was a letterpress book containing the poem “A Word on Statistics,” by Wislawa Szymborska, made by Susan Angebranndt, owner of Green Chair Press.

A Word on Statistics

The title was intriguing, so I took a closer look. I had never heard of this poem or the poet, so I found it online and it is delightful.  I spend a lot of time these days exercising my left brain (the logical, analytical side) but I try to keep my right brain supple by continuing to read poetry and literature, too.  A poem like this brings both of those modes of thinking together quite beautifully.  Of course, I shared this serendipitous discovery (delivered to me using statistical methods!) to the 80+ folks in my Etsy Circle by favoriting it, which puts it in my activity feed on Etsy (we launched Circles and Activity Feeds at Etsy earlier this week).  This series of events was satisfying on so many levels!

Check out the Wikipedia page for Wislawa Szymborska, who won the 1996 Nobel Prize for Literature and also wrote “Pi,” which is featured in another beautiful letterpress book made by Susan at Green Chair Press. Here’s the poem:

A WORD ON STATISTICS

by Wislawa Szymborska
(translated from the Polish by Joanna Trzeciak)

Out of every hundred people,
those who always know better:
fifty-two.

Unsure of every step:
almost all the rest.

Ready to help,
if it doesn’t take long:
forty-nine.

Always good,
because they cannot be otherwise:
four — well, maybe five.

Able to admire without envy:
eighteen.

Led to error
by youth (which passes):
sixty, plus or minus.

Those not to be messed with:
four-and-forty.

Living in constant fear
of someone or something:
seventy-seven.

Capable of happiness:
twenty-some-odd at most.

Harmless alone,
turning savage in crowds:
more than half, for sure.

Cruel
when forced by circumstances:
it’s better not to know,
not even approximately.

Wise in hindsight:
not many more
than wise in foresight.

Getting nothing out of life except things:
thirty
(though I would like to be wrong).

Balled up in pain
and without a flashlight in the dark:
eighty-three, sooner or later.

Those who are just:
quite a few, thirty-five.

But if it takes effort to understand:
three.

Worthy of empathy:
ninety-nine.

Mortal:
one hundred out of one hundred –
a figure that has never varied yet.

Blog moved

17 Oct

I’ve been really busy with this other site I’ve been working on, and I haven’t been keeping my WordPress install up-to-date (which is dangerous), so I just moved everything to the WordPress.com infrastructure.  My blog is now at http://blog.chaddickerson.com/, thanks to the sub-domain mapping service that WordPress offers.

I also pointed my Feedburner-powered RSS feed to the new blog.  If you have any trouble with RSS or anything else, let me know!

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